Information We Collect
At Aurora Studios, located at 123 Elm Street, Portland, OR 97205, we collect various types of information to provide and improve our services. This information can be broadly categorized as personal information and non-personal information.
Personal Information
Personal information is any information that can be used to identify you. We collect personal information when you:
- Contact us through our website: This may include your name, email address, phone number, and the content of your message.
- Book a photography session: This may include your name, contact information, date of birth, address, payment information, and any specific requirements for the session.
- Subscribe to our newsletter: This includes your email address.
- Create an account on our website (if applicable): This may include your name, email address, username, and password.
- Participate in surveys or contests: This may include your name, contact information, and your responses to the survey or contest questions.
- Provide feedback or testimonials: This may include your name and your comments.
Our studio manager, Thomas Miller, oversees the data collection processes and ensures compliance with this privacy policy. You can contact him at thomas.miller@aurorastudios.com for any questions regarding your personal data.
Non-Personal Information
Non-personal information is information that cannot be used to identify you. We collect non-personal information such as:
- Browser type and operating system: This helps us optimize our website for different devices and browsers.
- IP address: This helps us understand the general location of our website visitors.
- Website usage data: This includes information about the pages you visit, the links you click, and the time you spend on our website. We use cookies and similar technologies to collect this data. Please refer to our Cookies Policy for more information.
- Demographic information: This may include age, gender, and interests, which we collect in aggregate form.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our services: We use your information to schedule and conduct photography sessions, respond to your inquiries, and personalize your experience on our website.
- Communicating with you: We use your information to send you updates about our services, promotions, and special offers. You can opt-out of receiving these emails at any time by clicking the "unsubscribe" link in the email.
- Processing payments: We use your payment information to process your payments for photography sessions and other services.
- Analyzing website usage: We use non-personal information to analyze website traffic and improve our website's functionality and content.
- Marketing and advertising: We may use your information to display targeted advertisements on our website and other websites.
- Legal compliance: We may use your information to comply with applicable laws and regulations.
Eleanor Vance, the founder of Aurora Studios, is responsible for overseeing the use of your information and ensuring it aligns with our business goals and privacy commitments. You can reach her at eleanor.vance@aurorastudios.com with any concerns.
Data Security
We take the security of your information seriously. We have implemented various security measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment information, during transmission.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
- Access controls: We restrict access to your information to authorized personnel only.
- Regular security audits: We conduct regular security audits to identify and address potential vulnerabilities.
Our IT Security team, led by David Olsen, is dedicated to maintaining the integrity and security of our data systems. If you suspect any security breach or have concerns about your data security, please contact him immediately at david.olsen@aurorastudios.com.
While we strive to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to have inaccurate or incomplete personal information corrected.
- Deletion: You have the right to have your personal information deleted.
- Restriction of processing: You have the right to restrict the processing of your personal information.
- Data portability: You have the right to receive your personal information in a portable format.
- Objection: You have the right to object to the processing of your personal information.
- Withdrawal of consent: If you have provided consent to the processing of your personal information, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at info@aurorastudios.com. We will respond to your request within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email if the changes are significant. Please check this page periodically for updates. This policy was last updated on October 26, 2024.